If you first registered with disposable Citium Email ([email protected]), due to our strict security measure of not keeping any user data, you cannot recover your password and/or Citium account, that means your account and data inside is permanently lost, we are sorry about that. Please contact our CS on the front page chatbox or email to [email protected]  We will assist you to obtain a new account and resume your Citium service. If you prefer not to chat with us, you could always register for a new Citium account and subscribe to our service by clicking here to pay.

If you first registered with your own Email, please proceed to click "Get New Password" button below and a link will be sent to your registered email which enable your password recovery.